Episode 4

S9E4 - Improving quality of ANC and PNC in Nigeria

In this week’s episode we hear from Nafisa Musa Isa, Deputy Director Family & Community Health, Kaduna State, Nigeria, and Dr. Olubunmi Akinboye, Director Public Health, Oyo State Ministry of Health, Nigeria. Together with co-host Lucy Nyaga, we discuss the community structures that are being considered within the Global Funded ‘Quality Improvement (QI) of integrated HIV, TB, and malaria services in Antenatal and Postnatal care (ANC and PNC)’ programme. We learn about the importance of including community members on Quality Improvement Teams, the mechanisms that have been used by the programme to drastically improve uptake of antenatal and postnatal services through integration, mentorship and training and the value of considering culture and needs in implementation research.  


Dr. Olubunmi Olufunmilola Ayinde

Director Public Health, Ministry of Health, Ibadan, Oyo State 

I am Dr. Olubunmi Ayinde a Public Health Physician and presently the Director Public Health at the Oyo State Ministry of Health. Over the past few years, I have worked in providing evidence-based, people-oriented, broad-based, purposeful, sustainable health care service delivery to strengthen Health Systems and ensure resilience; As well as leading cross-functional teams to consistently meet key program deliverables, while delivering efficient, affordable, accessible, effective and equitable services to the people across different communities. I coordinated the state HIV/AIDS program for over 12 years. I also had the opportunity to oversee malaria, tuberculosis (TB) and Reproductive Health activities which includes cervical cancer prevention (by screening for early detection across communities), ensuring testing for HIV, Syphilis and Hepatitis in Antenatal care services. I presently lead the implementation of quality improvement with integration of HIV, tuberculosis (TB) and Malaria at the state level which was initially achieved by collaboration with AFENET, but is presently being achieved by collaboration with LSTM. I am also the coordination Pillar lead for COVID-19 in the State.  

I successfully administered different HIV surveys as well as Insecticide Treated Net (ITN) distribution across all communities in the State. Community participation and engagement of key community stakeholders was a major part of the process to ensure full participation, service utilization and sustainability. This also reflected in the different community outreach services conducted across the state such as cervical cancer screening for community women and civil servants, HIV testing for pregnant women with ensuring linkage to treatment and acceptance of Seasonal Malaria Chemoprevention (SMC).


Nafisatu Musa Isah

Deputy Director Family and Community services (in charge of Maternal and Child health division) Kaduna State Primary Health Care Board.

I am a registered Public health nurse by profession with a master’s degree in Reproductive Health, and a member of Public Health Nurses of Nigeria, member National Association of Nurses and Midwives of Nigeria. 

I also had professional Development certificates in: Leadership and Management in Global Health, Project Management in Global Health, Management Skills and Effective Leadership, Leadership Enhancement and accountability for Public sector, Health Financing, Health Economic and Public Health Policy also held the position of Chief Nursing officer in charge of 6 primary health care(PHCs) facilities in Kaduna State. I have attended 30 training/Workshops and carried out 5 research projects   

www.kdsg.gov.ng 

https//m.facebook.com/KSPHCA 

Twitter: @NafisatMusaIsah1, @contactkdsg, @mlgkad 

Lucy Nyaga

Country Director, Liverpool School of Tropical Medicine, Kenya 

My name is Lucy Nyaga. I am the Country Director, Liverpool School of Tropical medicine, in Kenya. I have a background in Medical Anthropology and Public Health with extensive experience in promoting implementation of research results into policy and practice with a special focus on MNH.  With twenty years’ experience working in health programming, my experience and expertise in MNH has involved managing and implementing programmes that incorporate implementation research to inform effective programming and policy influence. Working with a range of organizations ranging from governments, academic and research institutions, UN agencies, and national & INGO, I have led and contributed to key MNH research that has led to policy influence in Eastern Africa. 

https://www.lstmed.ac.uk/about/people/lucy-nyaga 

https://www.linkedin.com/in/lucy-nkirote-2062832b/ 

TWITTER HANDLES 

@Lucynnyaga 

@MOH_Kenya

Read along to the transcript here

Transcript
Speaker:

Hello listeners and welcome to the connecting citizens to science podcast.

Speaker:

I'm Dr.

Speaker:

Kim Ozano and together with a selection of co-hosts from around the world, we discuss

Speaker:

the ways in which people and communities connect with research and science.

Speaker:

We hear from patients and survivors, health workers, policy makers, scientists,

Speaker:

and implementing research organizations about the methods and approaches that

Speaker:

they apply to co-produced knowledge to address current global health challenges.

Speaker:

Thank you for listening and onto this week's episode.

Speaker:

Hello listeners, and welcome to the connecting citizens to science podcast.

Speaker:

This month series is all about improving the quality of antinatal and postnatal

Speaker:

care in Kenya, Nigeria, and Tanzania.

Speaker:

In this episode, we are going to be focusing on Nigeria.

Speaker:

Why Nigeria?

Speaker:

Well, Nigeria has one of the highest rates of maternal and

Speaker:

neonatal deaths in the world.

Speaker:

We know from episode one antinatal care and postnatal care can prevent,

Speaker:

identify and manage conditions that cause maternal and neonatal deaths.

Speaker:

However, a Nigeria based survey in 2018 revealed that only 43% of women had a

Speaker:

delivery with a skilled birth attendant.

Speaker:

What's interesting about this figure is that there are more

Speaker:

women attending antinatal care and postnatal care than ever before.

Speaker:

With up to 85% in one state yet when it comes to delivery, that percentage

Speaker:

is nearly halfed we will be discussing these differences throughout the episode.

Speaker:

And why antinatal care is a logical entry point for integration of services for that

Speaker:

continuum of care and integrating health services such as HIV, TB, and malaria.

Speaker:

But before we begin, let's welcome our co-host Lucy Nyaga welcome.

Speaker:

How are you today?

Speaker:

Thank you very much, Kim.

Speaker:

I'm well, thank you.

Speaker:

I hope you're well, too.

Speaker:

And I'm really happy to be here today, uh, together with our guests to speak really

Speaker:

about Nigeria and, uh, the topic of today.

Speaker:

Good day to our listeners, wherever they're listening

Speaker:

to us from across the globe.

Speaker:

And as you have heard, my name is Lucy Nyaga I am the country director Liverpool

Speaker:

School of Tropical Medicine in Kenya.

Speaker:

My background is medical anthropology and public health.

Speaker:

I have 20 years experience in implementing health programs, uh,

Speaker:

mostly in Eastern Africa with a special focus on maternal and newborn health.

Speaker:

In the course of my career, I've worked with a range of organizations

Speaker:

and stakeholders ranging from government ministries and departments

Speaker:

from academic institutions.

Speaker:

Research institutions, UN agencies, national and international and government

Speaker:

organizations, civil societies.

Speaker:

I've also had the privilege to work with really healthcare workers

Speaker:

at health facilities in the topic of maternal and newborn health.

Speaker:

And I'm really excited today to listen to, you know, the Nigeria bit and hear

Speaker:

how they are improving health of mothers and children and working to build the

Speaker:

capacity of healthcare workers in Nigeria.

Speaker:

Two states that will be focusing on today.

Speaker:

So it's really good to be here.

Speaker:

And, uh, I'm looking forward to this episode.

Speaker:

Thank you, Kim.

Speaker:

Thank you very much.

Speaker:

It's great to have you with us for this whole series as

Speaker:

well, we're all women today.

Speaker:

So let me introduce the other two wonderful women we will be speaking to.

Speaker:

We have Nafisatu Musa Isah who is a deputy director of family and community health

Speaker:

in Kauna state, within Nigeria and Dr.

Speaker:

Bunmi Ayinde who is director of public health in Oyo state, Ministry of

Speaker:

Health and both of our guests will be talking about quality improvement of

Speaker:

integrated HIV, TB, and malaria services in antinatal care and postnatal care.

Speaker:

So let's hear from our guests.

Speaker:

Nafisat Musa Isah tell us a bit about yourself.

Speaker:

hi Kim.

Speaker:

Um, my name is, uh, Nafisat Musa Isah.

Speaker:

I work with Kaduna State Primary Health Board , Deputy director, um, department

Speaker:

of family and community health services in charge of, uh, maternal and child

Speaker:

health division, uh, in Kaduna state uh, we have over 9 million people.

Speaker:

And up to 2.2 million women of childbearing age, we have up to 23 local

Speaker:

government area, uh, 255 wards up to 1,500 functional primary healthcare centers.

Speaker:

We have also 30 secondary facilities with five tertiary facilities I will

Speaker:

also have over 500 registered, private as well as faith based facilities.

Speaker:

Uh, as a deputy director in charge of maternal and childhood division, I oversee

Speaker:

the maternal and child health services across all, uh, primary healthcare

Speaker:

centers in the state in which quality improvement intervention is part of it.

Speaker:

Did you say 9 million people?

Speaker:

Yeah.

Speaker:

,We also have, it is very important for us to know that we have up to

Speaker:

2.5 million women of childbearing age

Speaker:

. That's incredible.

Speaker:

And, and you know, this particular intervention is basically concerned

Speaker:

with women of childbearing age, as well as children from zero to five years.

Speaker:

So when we are thinking about connecting with those 2.5 million

Speaker:

women, um, how do you normally work with communities in your role?

Speaker:

Always considering the need of the people and the community in terms of access

Speaker:

and availability of health facilities, and other social amenities that exist

Speaker:

within the people and the community.

Speaker:

We also considered existing opportunities, which can be used to mobilize people

Speaker:

and community to solve their problems such as type of food, crops, uh, that

Speaker:

is grown in the area, which we can use it to improve the nutritional

Speaker:

status of women and children.

Speaker:

We also consider the religion and the cultural norms of the people and

Speaker:

the community and each will determine what will be accepted by the people.

Speaker:

For example, uh, you know, in Muslim community, we don't accept, um, pork

Speaker:

meat and we know nutritionally it's a very good source of protein, but it,

Speaker:

that is not accepted in Muslim community.

Speaker:

And also another example is that in the Northern part of the country, we

Speaker:

don't really accept male to conduct deliveries, so it's those that those

Speaker:

are part of the cultures that we need to understand so that when are connecting

Speaker:

with people, we should be able to know what they are considering as important.

Speaker:

And we also need to consider the status or health seeking behaviors of

Speaker:

the people and the community, which could be either positive or negative.

Speaker:

Thanks.

Speaker:

Nafisat so you have to consider the culture, uh, people's behaviors.

Speaker:

So you must have to, mechanism, because things change over space or time and

Speaker:

situation as we've seen with COVID.

Speaker:

What functionality do you have to make sure that you're up to

Speaker:

date with community's needs?

Speaker:

Yeah, yeah, yeah.

Speaker:

For did we have a functional community structure, where, when we are connecting

Speaker:

with, um, with our communities, we need to, uh, call follow those, those

Speaker:

structures, uh, so that the community can be carried along in whatever

Speaker:

you are doing in the community.

Speaker:

Um, like in Kaduna, in each of the wards we have a ward development

Speaker:

committee, uh, that are oversee the entire, uh, activity of the ward in

Speaker:

regards to health related issues.

Speaker:

And, uh, within also do what we have community engagement focal persons,

Speaker:

that overseeing a, a lower structure of the community are members.

Speaker:

Those are the community volunteers that are the ones that have direct contact

Speaker:

with the people in the community and the function of those, community volunteers

Speaker:

is to constantly create demand in terms of maternal and child health

Speaker:

and as well, make referrals to closest the primary healthcare center where

Speaker:

they can be able to access services.

Speaker:

And if there are, if there is any information that we want to, um, pass to

Speaker:

the community that is from the facility.

Speaker:

Uh, the ward development committee add a link between the facility

Speaker:

as well as the community.

Speaker:

So we pass the information to the ward development committee and the information

Speaker:

will also be passed the community and if there are issues with the health facility,

Speaker:

Or any health related issues that, uh, the community wants the healthcare coworkers

Speaker:

or the government to, to know, and to be able to make, to, to have intervention,

Speaker:

the ward development committee members, uh, passes to the facility, uh, to the

Speaker:

local government as well as duty state so that, um, uh, intervention will

Speaker:

happen, uh, in that particular community.

Speaker:

So this is how the community operates, and this is how we link with the community.

Speaker:

And this is how the community links with the government.

Speaker:

That's fantastic.

Speaker:

And these community, uh, engagement or focal persons, do they tend to

Speaker:

stay in the role quite a long time or do you see that role changing?

Speaker:

When we are appointing, uh, any role in the community, we ensure that we always

Speaker:

select people that are staying within the community so that there won't be

Speaker:

much stress, there won't be much cost and they are willing to work because they

Speaker:

are working for their community members.

Speaker:

So the community engagement focused persons are selected, uh, people

Speaker:

within the ward that they are residing and they are doing their

Speaker:

intervention within that ward.

Speaker:

And they are part of the community.

Speaker:

That's great.

Speaker:

I understand the new program we're gonna hear about more,

Speaker:

uh, about that in a moment.

Speaker:

I know it's a lot about capacity strengthening.

Speaker:

Are these community health volunteers part of that process?

Speaker:

No.

Speaker:

Um, it's one of the gap that we have identified in this particular project.

Speaker:

There is one important component that we have missed in this intervention.

Speaker:

And we feel that that component is a very, is a very, very important

Speaker:

component where if we include that there will be more better impact,

Speaker:

um, on, this particular project.

Speaker:

We know that we must work with the community.

Speaker:

So even outside, um, the intervention, we were able to bring those community

Speaker:

members on board to be able to let them understand that this is what is happening.

Speaker:

At the end of the day, they will be the ones to give us feedback whether the

Speaker:

community are satisfied or not satisfied in regard to this particular intervention.

Speaker:

So we have, uh, included the community members, despite that the program has

Speaker:

not captured that, but we have tried as much as possible since we know

Speaker:

that we cannot work without community.

Speaker:

So we have to bring the community on board.

Speaker:

Wonderful.

Speaker:

Thank you very much.

Speaker:

So that's, Kaduna state, let's hear from Dr.

Speaker:

Bunmi about, uh, Oyo state.

Speaker:

Is that correct?

Speaker:

And how are you welcome to the podcast and tell us about yourself and where you work.

Speaker:

I am Dr.

Speaker:

Olubunmi Akinboye I'm a public health practitioner and I'm presently the

Speaker:

director of public health in Oyo state.

Speaker:

I have worked with Oyo state for about 15 years.

Speaker:

Presently.

Speaker:

I spent over 12 years as the HIV state coordinator in Oyo state, and I

Speaker:

coordinated malaria and TB, along with maternal and child health services.

Speaker:

All these activities included antenatal care for pregnant women and also

Speaker:

survival cancer screening for women of a reproductive age across the state.

Speaker:

My master's in public health was actually concerning maternal and

Speaker:

child health I provide evidence based people centered and sustained

Speaker:

healthcare service delivery to strengthen Oyo your state healthcare systems.

Speaker:

I lead cross functional teams to consistently meet with key states

Speaker:

and program indicators and program deliverables to ensure efficient,

Speaker:

affordable, accountable, and equitable way with full community participation.

Speaker:

When we provide our services in the states, we ensure that we carry

Speaker:

along the communities, the healthcare providers to ensure sustainability.

Speaker:

And we also look at health system strength on that global fund project.

Speaker:

I, I was also the health system strengthening coordinator in the states.

Speaker:

I've also led the implementation of this present project in collaboration

Speaker:

with Liverpool school of tropical.

Speaker:

And it was funded by global fund.

Speaker:

Also the services we actually provided across the state where we have 33

Speaker:

local government areas and we have 57 secondary healthcare facilities.

Speaker:

We have a lot of private facilities also, and we have over 700 primary healthcare

Speaker:

centers presently in the states.

Speaker:

Thanks Dr.

Speaker:

Bumi.

Speaker:

Um, so you've said that community participation is something that

Speaker:

you do, uh, in all of your work.

Speaker:

What does that look like in practice?

Speaker:

So we've heard about some, uh, committees in Kaduna.

Speaker:

Is there something similar in Oyo states?

Speaker:

We have ward development committees where you have meetings regularly on monthly

Speaker:

basis across these different communities.

Speaker:

And also when you are planning for a health program, key stakeholders

Speaker:

in the community are also part of your planning process.

Speaker:

For example, under this project, we have a QI team in the facility.

Speaker:

Where community members, that is faith based organizations like

Speaker:

Christian leaders, religious leaders, community leaders are also part

Speaker:

of quality improvement committee.

Speaker:

And this helps us with buy in of this program.

Speaker:

And it also helps increase the trust and these community leaders could also

Speaker:

advocate to other key stakeholders in the community to ensure that services are

Speaker:

being utilized, cultures, they invite new health cultures, and it also helps them

Speaker:

to build their health in the community and also strengthen their health and

Speaker:

their way of, um, thinking also changes to invite new, um, programs that are brought

Speaker:

to them that could actually improve the health of the community as we move along.

Speaker:

When you're engaging communities in different ways and gatekeepers

Speaker:

and leaders, we, uh, have to think about certain things so

Speaker:

that people can participate.

Speaker:

What are some of the considerations that you need to think about when

Speaker:

trying to get communities and people involved in the work you do?

Speaker:

For us in oil states, we look at so many issues.

Speaker:

The first and most important thing is ethical issues that binds the

Speaker:

relationship between we and the community.

Speaker:

We look at issues that come in play issues with trust issues and the ability

Speaker:

for the community to actually be able to participate and use appropriate technology

Speaker:

to imbibe what we are actually trying to implement at the different facilities.

Speaker:

Community participation is a form of feedback to the government to

Speaker:

know what exactly this facilities want, what they like, what is their

Speaker:

interest, what is their priority and what those governments need to do

Speaker:

to actually help and support them.

Speaker:

And we also look at issues of participatory culture.

Speaker:

We want them to participate.

Speaker:

We want the program to be a sustainable one.

Speaker:

We want the process of, um, sharing ideas and learning from each other.

Speaker:

You know, we don't always want it to be just feeding them in.

Speaker:

We want them to learn from us and we also want to learn from them, especially their

Speaker:

culture, their political inclination.

Speaker:

When we look at their political inclination, let me give an example.

Speaker:

If there are two communities in an area, and there is rivalry between

Speaker:

the communities and you want to put in a health facility and you put the

Speaker:

facility in one of the communities, the other side of the community will

Speaker:

not accept to use that facility.

Speaker:

So whatever health program you are bringing in will

Speaker:

not be utilized maximally.

Speaker:

So you want to know the culture, the political theory.

Speaker:

You want to carry them along in planning.

Speaker:

You want to also seek their consent.

Speaker:

Seeking their concept before we do any program is also very important because

Speaker:

we want to engage them with them.

Speaker:

And in engaging with them, we give them time to understand what we are bringing

Speaker:

in so that they could ask questions.

Speaker:

And in the process of asking questions, they believe in us, they're able to

Speaker:

trust in us and this bring transparency and trust, and it also impacts on

Speaker:

their needs and the action that we want them actually to take into cognisance

Speaker:

,it is also important to interact with the communities and health

Speaker:

workers before we actually start.

Speaker:

We need to see what the gatekeepers we need to talk to and at the end of

Speaker:

the day would realize that even these community members may advocate to other

Speaker:

community members, they can actually create support groups to help us build

Speaker:

the program and to help us ensure the success of what we are doing.

Speaker:

And at the end of the day, they would actually have improved health within the

Speaker:

community and they can actually change their way and outlook and outlook to

Speaker:

service delivery within the community.

Speaker:

So those are the things we look at as a state when we want to engage

Speaker:

with our different communities

Speaker:

Dr.Bunmi ,this is very, very impressive.

Speaker:

Um, a decision maker like yourself and a policy maker.

Speaker:

We don't always hear of these positions of, of power being

Speaker:

so participatory and inclusive.

Speaker:

Is, is that normal within the state within Nigeria or is that something that you

Speaker:

are passionate about and are trying to change from an organizational perspective?

Speaker:

It's two way for all programs.

Speaker:

I actually managed you need community participation.

Speaker:

Okay.

Speaker:

Like I've worked in HIV for over 12 years, and for you to be able to ensure people

Speaker:

living with HIV, buy into what you do, you pick them up from the planning stage.

Speaker:

We do the work plan together.

Speaker:

We do different services together.

Speaker:

You actually decide on where services would be.

Speaker:

Presently, we are talking about dispensing, um, drug

Speaker:

dispensers at the facility.

Speaker:

We are actually doing key informants interview with them to see their buy-in

Speaker:

and how it will affect their utilization when we are looking at issues of stigma.

Speaker:

So these are things that we normally do.

Speaker:

Like when we're talking about support group, we wanted to provide

Speaker:

support group within the community.

Speaker:

They didn't like it because people within the community would actually realize

Speaker:

that, oh, this is someone living with HIV.

Speaker:

And they may be stigmatized in as much as we are still trying to reduce

Speaker:

the stigma within the community.

Speaker:

But for them, we prefer the health facility support group.

Speaker:

So we discuss all the time.

Speaker:

And most of our meetings, like we have a TB, HIV and malaria working

Speaker:

group where we have community members, um, people from the different

Speaker:

communities, religious leaders, And they give them their own perspective.

Speaker:

And the truth about it is it's all these community leaders that

Speaker:

actually pay advocacy for us to ensure that these programs are

Speaker:

implemented at the community level.

Speaker:

So those are things we do routinely, and those are things that actually

Speaker:

help us to get into the community for maternal and child health.

Speaker:

We even work with the traditional, birth attendants to ensure that

Speaker:

the facility can reach out to these people, to do HIV tests.

Speaker:

syphilis screening and also we encourage the traditional birth attendants to

Speaker:

send their pregnant women for ultrasound scan it's interpreted and when there are

Speaker:

challenges, there are actually linked to the primary healthcare centers where

Speaker:

the work with healthcare providers.

Speaker:

We actually had a mapping of traditional bat attendance in the states, and

Speaker:

we are able to provide the mapping documents and with the traditional

Speaker:

birth attendants to ensure that we work together, we actually want to try to face

Speaker:

off the system over a period of time.

Speaker:

And in with this, we actually started sending their children to community

Speaker:

midwifery school through the local governments across the states and

Speaker:

the midwifery school is actually funded by the local government.

Speaker:

So we are hope they are expected to go back to that local government

Speaker:

work and it's under bond.

Speaker:

So they're going to work in those communities to ensure that

Speaker:

those systems are strengthened.

Speaker:

And in that kind of process, we had advocacy meetings with them.

Speaker:

They accepted the process.

Speaker:

We started sending their children to school and they're actually looking at

Speaker:

it that those children would actually be better healthcare providers in

Speaker:

their different communities instead of actually doing their, so they will just

Speaker:

be there and the children will take over their services as they grow older.

Speaker:

Those are things that we are trying to look at, and it helps us to

Speaker:

be able to engage closely with communities to ensure the success

Speaker:

of different activities and programs

Speaker:

So now I'll then, uh, move over to the project.

Speaker:

I think we've had quite a bit in terms of yourselves and also in terms of connecting

Speaker:

the work that you do with the community.

Speaker:

So I will now specifically move on to the global funded, project specific questions.

Speaker:

Uh, I'll start with, uh, Dr.

Speaker:

Bunmi to just give us an overview by telling us about the situation of

Speaker:

antinatal care and postnatal care in your facilities prior to the introduction

Speaker:

of this, global funded program and, uh, what the situation is now based on your

Speaker:

experience and involvement in the program.

Speaker:

The program of quality improvement with the integration of HIV, TB, and malaria

Speaker:

into antinatal care and postnatal care services started in Oyo state in year

Speaker:

2020, and when it started in state, we had an entry process which included

Speaker:

advocacy to key stakeholders, key gatekeepers at the primary healthcare

Speaker:

level, at the secondary healthcare level and at the ministry level, this was then

Speaker:

followed by selection of 60 healthcare facilities, which included secondary

Speaker:

healthcare, primary healthcare service centers and also private facilities.

Speaker:

This were selected across the local government of the state.

Speaker:

And this facilities had healthcare providers who were actually trained

Speaker:

on antinatal care, postnatal care, and quality improvement and over the

Speaker:

time, each of them were to set up the quality improvement team across their

Speaker:

different facility, using standard audits.

Speaker:

The standard audits were to evaluate the impact of their services,

Speaker:

really not impact, but to evaluate improvement in service delivery.

Speaker:

There were facilitators that were trained, who are from this state and

Speaker:

they presently exist in the state.

Speaker:

And these facilitators are able to expand services to train other

Speaker:

people, to ensure that these services would actually be able to continue.

Speaker:

We have review meetings quarterly.

Speaker:

Not regular, but we also, the facilities also have multi qu quality improvement

Speaker:

meetings because they've all had their quality improvement team in place, which

Speaker:

ex consist of about six to 10 people.

Speaker:

And we have heads of different units across the hospital and

Speaker:

also community members at part of that quality improvement team.

Speaker:

When the services started in OYO state, we actually had challenges with

Speaker:

antinatal care, syphilis screening was very low at the facility level.

Speaker:

Most facilities, we are not conducting postnatal care for their women.

Speaker:

After delivery, those women go home.

Speaker:

We actually have challenges with delivery.

Speaker:

Women attend antenatal care or do not deliver in the facility.

Speaker:

That's also a challenge.

Speaker:

Waiting time was long and equipment, we are not adequate

Speaker:

in the different facilities to ensure efficiency of services.

Speaker:

Malaria testing, antinatal care was actually low.

Speaker:

And then intermittent preventive therapy for the prevention of malaria was also

Speaker:

there, but it was also low and most women would not even complete it because

Speaker:

the register for antinatal care leads and they would just be able to get one

Speaker:

or two doses of the malaria prevention.

Speaker:

But over time, we realized that there was change in quality of care and

Speaker:

there were improvements over time.

Speaker:

I used data comparing it from January to June, 2020, that's the first two

Speaker:

quarters of the year, comparing it with the data of January to June for year 2022.

Speaker:

For postnatal clinic at that time, We had only about 9,000

Speaker:

women doing postnatal care.

Speaker:

Presently we have 42,000 women actually attending two postnatal

Speaker:

care services within six weeks.

Speaker:

For HIV testing in antinatal clinic.

Speaker:

Then we were testing about 90% of our women.

Speaker:

We had 51,000 then and presently we have over 57,000 women being tested,

Speaker:

which is about 97 to 98% of the women being tested, which is actually higher

Speaker:

than the UN aids, 95 targets, which we are hoping to achieve in 2025.

Speaker:

So with this, we would see that quality of care has improved standard

Speaker:

of service delivery has improved.

Speaker:

Postnatal care has actually been put in place and its institutionalized.

Speaker:

And before six weeks they have two visits and most importantly, respectful

Speaker:

antinatal care has been put in place by improving the waiting area.

Speaker:

I know you are both in two different locations, Nafisat picture pin for us, a

Speaker:

picture of, um, how it was before, the introduction of the program and how it

Speaker:

is now over to Nafisat for Kaduna state

Speaker:

The impact we are seeing since the inception of this intervention is that

Speaker:

now we have, uh, 15 master trainers on quality improvement and we also

Speaker:

have 29 on antenatal and postnatal integration which we feel they have

Speaker:

capacity to cascade this training to healthcare workers within the state.

Speaker:

We have also seen that in some of the secondary facilities where having cesarean

Speaker:

section women are now counselled and they know the reason and the implication

Speaker:

of the, their future pregnancies and we also have now equipments available

Speaker:

in the implementing facilities where it is, um, the health workers

Speaker:

in providing the quality services.

Speaker:

Based on our indicators, we have seen women coming for antenatal with their

Speaker:

babies within seventy two hours of birth have increased from 29 in

Speaker:

2020 to 82% in 2022, where there is remarkable increment in that regard.

Speaker:

We have also seen there is increase in the object of postpartum family planning,

Speaker:

from 11% in 2020 to 28% in 2022.

Speaker:

So these are the remarkable in increase, based on our indicators from our

Speaker:

administrative data in Kaduna state.

Speaker:

I think it's clear that, uh, we can see the changes that have happened

Speaker:

across the last two years with the figures to support that kind of change.

Speaker:

H ow does that relate to The community, basically, because, the healthcare

Speaker:

worker who the program takes care of, but then we see more people coming in.

Speaker:

Some of the major, um, reason is that, the healthcare workers now have the

Speaker:

capacity, improve capacity to be able to provide quality services during

Speaker:

antenatal as well as during postnatal.

Speaker:

And also there's also room for integration of services, initially we don't screen

Speaker:

women for, uh, malaria during booking, but with this intervention, and with

Speaker:

the capacity of healthcare workers, now they know that they are supposed to

Speaker:

screen women for malaria as well as other diseases such as Syphilis and orders and

Speaker:

that has really improved our indice s and also with the capacity of healthcare

Speaker:

workers now, we have seen that initially they don't have much skills and they don't

Speaker:

even pay much attention in monitoring of pregnant women during labor.

Speaker:

We're able to see that the women are now satisfied because exit interview

Speaker:

has been conducted after this particular intervention and we have seen that based

Speaker:

on the result of the exit interview, women are now getting satisfied with what the

Speaker:

healthcare workers are providing to them.

Speaker:

Once there is satisfaction, they will come to the facility and they can as

Speaker:

well influence others to also come to the facility to access services.

Speaker:

Wow.

Speaker:

That's impressive.

Speaker:

What I hear, you know, from Nafisat and from, uh, Dr.

Speaker:

Bumi is that the training of the healthcare workers knowledge, led to

Speaker:

their change in their attitude and then the other aspect, I think, is that,

Speaker:

uh, very, um, integrated community participation, that structured system,

Speaker:

uh, such that then, uh, the community itself, you know, sees, uh, that change.

Speaker:

The training has brought a change, uh, maybe because of the confidence of the

Speaker:

healthcare worker, when they have, uh, had the skills and therefore everything

Speaker:

snowballs and, uh, goes back to really what the program wants to do, have an

Speaker:

impact on the mothers and the child.

Speaker:

And it sounds really Rossy and nice, but I do think I'm sure there's

Speaker:

always, you know, room for improving and room for making more impact.

Speaker:

Cause we are not, you know, we can say our indicators are up there.

Speaker:

Uh, what more can this program do you know, in this context to have

Speaker:

even greater impact than what, uh, what you've just mentioned now?

Speaker:

I think I have mentioned some of the challenges as one number,

Speaker:

one major challenge that we have identified is that we have omitted,

Speaker:

um, involving or inclusion of the community from the initial state.

Speaker:

But we are able to mitigate that and know that yes, going forward, that if we

Speaker:

would be able to involve the community, they have a greater over making the

Speaker:

impact to have more achievement.

Speaker:

Also there was a little challenge in regard to formation Of care teams you

Speaker:

know, we have to include the community.

Speaker:

So that has became a challenge because we are not able to, uh, involve

Speaker:

the community at the initial state.

Speaker:

Since we know we must work with the community, so we had to

Speaker:

bring the community on board.

Speaker:

So there was a little.

Speaker:

In in for us to be able to set up those quality improvement teams,

Speaker:

because we have to bring the community on board so that they can

Speaker:

be able to also be part of the team.

Speaker:

There is also a challenge of having not having adequate supportive

Speaker:

supervision, uh, whereby you know, to train the healthcare workers,

Speaker:

you don't just leave them like that.

Speaker:

You need to be following them to be seen what they are.

Speaker:

To be mentoring in some, at some in.

Speaker:

To be also coaching at some instances.

Speaker:

So there was that, um, gap where we feel that we need to, uh, make it possible

Speaker:

for us to be having quarterly supportive supervision so that we'll be mentoring

Speaker:

and see how our healthcare care workers are linking themselves with the, with

Speaker:

the women and also linking themselves with the community to ensure that

Speaker:

they are given the best to the women.

Speaker:

To further increase the impact of this program?

Speaker:

Yes.

Speaker:

We've trained facilitators in the states who can actually help

Speaker:

in expansion across facilities.

Speaker:

We also need to put in place a mentorship program.

Speaker:

If there is a mentorship program, it helps for sustainability and it

Speaker:

helps the program to move on forward.

Speaker:

Then with the community engagement.

Speaker:

We need to create more awareness on the importance of antinatal service delivery

Speaker:

and we need to ensure male involvement in our antenatal care services, because they

Speaker:

are the ones that can take decision within the community and within their families.

Speaker:

Then if we have a program in which facilities can learn from each other,

Speaker:

like where facilities can learn from each other, they put in best practices

Speaker:

and they interact with each other and learn that kind of program would

Speaker:

actually put in competition into the facility system and help to improve

Speaker:

the system and the programming and give more impact to the program apart.

Speaker:

Expanding services there's always room for expansion of services,

Speaker:

but those things can actually help.

Speaker:

And for us in EO state, presently, we are actually looking at how can

Speaker:

quality improvement services be involved in all health programs.

Speaker:

This would actually help in improving all our indicators.

Speaker:

And we can also look at building a mechanism for cross facility consultation,

Speaker:

sharing of experience, and this would help improve service delivery.

Speaker:

And then we should remember that antenatal care is the entry

Speaker:

into the continuum of care.

Speaker:

Building capacity of healthcare workers alone would not be

Speaker:

able to sustain this process.

Speaker:

Okay.

Speaker:

Thank you very much.

Speaker:

We are working very limited number programs are really limited and they're

Speaker:

working in a limited number of facilities.

Speaker:

They cannot cover all, but what NAAT said and by extension also, Dr.

Speaker:

Bui indicated, you know, what, what the lessons we are learning

Speaker:

from implementing these.

Speaker:

They're not just staying within those facilities that we are working on

Speaker:

they're going, uh, into guidelines into the, you know, the health

Speaker:

information systems of the states.

Speaker:

So I think this is really encouraging for sustainability.

Speaker:

Really because we know programs only run for a specific time and they

Speaker:

will be through, within no time.

Speaker:

So I, I, if I got it right, I hear a lot of, uh, integrating the program

Speaker:

interventions, but also taking them to higher level into the guidelines and

Speaker:

the health systems, uh, like including indicators in state systems as

Speaker:

a way to ensure that there's that sustainability so great but I'll

Speaker:

stop there and and over back to Kim.

Speaker:

Thanks very much.

Speaker:

So we have a lot of listeners that are, uh, maybe new to working in this field

Speaker:

or, or early career, uh, possibly as well.

Speaker:

So, Dr.

Speaker:

Bunmi, what advice do you have for them?

Speaker:

Those working in research and working with communities needs to actually

Speaker:

understand the complexities of the research work and of the communities

Speaker:

and understanding the complexity of the problem within the community.

Speaker:

With this, they would be able to have better decision making and these

Speaker:

facilities would actually be able to accept their services better.

Speaker:

That is one of the issues that we need to communicate in ways that

Speaker:

communitywill actually understand.

Speaker:

Then when we want to use examples, we use examples with pictures that

Speaker:

are for the community to understand.

Speaker:

We also need to embrace open access.

Speaker:

The community should have open access to us.

Speaker:

We have a lot of researchers that listen to this podcast and scientists, and they

Speaker:

want to understand what they need to do to connect with communities better.

Speaker:

What advice would you give to them?

Speaker:

For us to be able to connect with, uh, with the communities, uh, and the people

Speaker:

we need to understand the need of our people, the community, and, um, where we

Speaker:

work and plan towards provider services that is accessible, affordable and

Speaker:

available using client centered approach because we are always concerned in

Speaker:

provider services that is needed by the client based on what she has presented.

Speaker:

We also need to employ multiple options and strategies on how

Speaker:

to better connect with people.

Speaker:

So as to understand what they need.

Speaker:

Finally, researchers needs to know where we are and what do we need to be done

Speaker:

to improve the status of health service delivery in our communities most, most,

Speaker:

especially with focus to improving the health of women and children,

Speaker:

meaning that we need to measure the level and the impact of implementation

Speaker:

in various communities, be able to know the gaps of implementation and

Speaker:

be able to know the area of interest so that we can work towards the

Speaker:

interest of the people so that they can have what they're expected to have.

Speaker:

So that at the end of the day, we can improve the health indices of the people

Speaker:

within that community, and try as much as possible to eliminate harmful traditional

Speaker:

practices within the community.

Speaker:

Thank.

Speaker:

Thanks very much.

Speaker:

Um, some wonderful insights there and, and thank you for sharing those.

Speaker:

So I think that's a perfect place to wrap up today's episode.

Speaker:

So a big thank you to our guests for really painting a picture for us about

Speaker:

this wonderful program and, and how you connect with communities and such a

Speaker:

structured and a thought through manner.

Speaker:

Thank you to our co-host Lucy for bringing her own insights

Speaker:

to this discussion as well.

Speaker:

And as always, thank you to our listeners.

Speaker:

These voices are really important.

Speaker:

The voices of decision makers of patients of the public, of our

Speaker:

co-host are really important.

Speaker:

So do like share and subscribe, and that's how you can support

Speaker:

this initiative to move forward.

Speaker:

Thank you and goodbye for this episode.

Speaker:

Goodbye.

Speaker:

Thank you, Kim.

About the Podcast

Show artwork for Connecting Citizens to Science
Connecting Citizens to Science
Researchers and scientists join with communities and people to address global challenges

About your host

Profile picture for Kim Ozano

Kim Ozano

Research and Development Director at SCL and co-founder and host of the ‘Connecting Citizens to Science’ (CCS) podcast. Kim is a health policy and systems researcher with over 15 years’ experience of designing, delivering and evaluating health and development projects in the Global South and UK. She is an implementation health research specialist, as can be seen from her publications and work at the Liverpool School of Tropical Medicine, where she remains an Honorary lecturer.
Kim creates space in Connecting Citizens to Science for researchers and communities to share their experience of co-production to shape policy and lasting positive change.